The Veutel Do Not Call Registry (DNCR) Solution is a robust and efficient system designed to help businesses comply with regulatory requirements and prevent unwanted calls to customers. By leveraging the Etisalat SAFECALL API, the solution ensures seamless verification and blocking of restricted numbers before initiating outbound calls. This helps organizations enhance their customer experience while adhering to compliance standards.
The Veutel DNCR Solution supports multiple connectivity options, ensuring flexibility and compatibility with various telecommunication infrastructures. The supported connectivity options include:
- ISDN PRI Line: A reliable digital telephony connection that supports high-quality voice communication. Veutel is placed between the PRI line and the traditional PBX, enabling seamless call verification before the call reaches the PBX.
- SIP Trunk: The DNCR Solution, a cost-effective VoIP-based solution that enables efficient call routing. The solution connects between the SIP trunk and the PBX, allowing real-time number verification before calls are processed.
- GSM Trunks: A mobile network-based connectivity option for businesses that rely on GSM infrastructure. Veutel integrates between the GSM trunk and PBX, ensuring calls are validated before reaching the destination.
The Veutel DNCR Solution acts as an intermediary between an organization’s outbound calling system and the Etisalat SAFECALL API. It checks the dialed numbers against a regulatory Do Not Call (DNC) database in real time. If a number is flagged as restricted, the system prevents the call from being completed, thereby ensuring compliance with local regulations. This automation helps organizations reduce legal risks and avoid potential penalties.
- Regulatory Compliance: Ensures adherence to telecom regulations by blocking calls to restricted numbers.
- Enhanced Customer Experience: Prevents unsolicited calls, improving customer satisfaction and brand reputation.
- Cost Efficiency: Reduces operational costs associated with manual verification and potential legal fines.
- Seamless Integration: Compatible with various telephony infrastructures, ensuring easy deployment.
- Real-Time Verification: Instantly checks numbers before dialing, minimizing the risk of non-compliant calls.
- Scalability: Suitable for businesses of all sizes, from small enterprises to large corporations.
By implementing the Veutel DNCR Solution with Etisalat SAFECALL API, businesses can efficiently manage their outbound calling processes while maintaining regulatory compliance and enhancing operational efficiency.